Privacy Policy
How we collect and handle the personal information you give us when you contact Lance Lock Service.
Who we are
Lance Lock Service is a family owned and operated mobile locksmith based at 35 South Lake Drive, South Lake WA 6164 (ABN 89 939 536 683). This policy explains what personal information we collect and how we use it.
What we collect
When you call us or fill in the quote form, we collect the details you choose to give us: your name, phone number, suburb, the type of work you need and any details you add. We collect this only so we can respond to your enquiry, quote the job and carry out the work.
How we use it
We use your information to contact you about your enquiry, provide a quote, schedule and complete the work, and keep a record of jobs we've done for you. We do not sell your personal information, and we do not share it with third parties except where we need to in order to do the work or where the law requires it.
How long we keep it
We keep your details for as long as we need them to provide our service and to meet our record-keeping and legal obligations. When we no longer need them, we take reasonable steps to remove or de-identify them.
Keeping it secure
We take reasonable steps to protect the information you give us from loss, misuse and unauthorised access.
Access and corrections
You can ask us what personal information we hold about you and ask us to correct it if it's wrong. To do that, or if you have any question about your privacy, contact us using the details below.
Contact us about privacy
For any privacy question, call us on 0438 877 121 or email admin@lancelocksmithsperth.com.au. Admin enquiries are handled Monday to Friday during business hours.
This is a plain-language policy prepared for the redesign. The owner should have it reviewed and confirm it reflects current practice before publishing.
Need a locksmith?
Call Lance Lock Service, day or night, anywhere in the Perth metro.